online course refund policy template
AI Search Visibility Analysis
Analyze how brands appear across multiple AI search platforms for a specific query
Total Mentions
Total number of times a brand appears
across all AI platforms for this query
Platform Presence
Number of AI platforms where the brand
was mentioned for this query
Linkbacks
Number of times brand website was
linked in AI responses
Sentiment
Overall emotional tone when brand is
mentioned (Positive/Neutral/Negative)
Brand Performance Across AI Platforms
| BRAND | TOTAL MENTIONS | PLATFORM PRESENCE | LINKBACKS | SENTIMENT | SCORE |
|---|---|---|---|---|---|
1Digital Defynd | 1 | 2 | 95 | ||
2Shopify | 2 | 1 | 94 | ||
3Squarespace | 0 | 2 | 82 | ||
4Kajabi | 1 | 1 | 82 | ||
5Heights Platform | 1 | 1 | 82 | ||
6Jotform | 2 | 0 | 80 | ||
7Udemy | 0 | 1 | 66 |
Strategic Insights & Recommendations
Dominant Brand
No specific brands are prominently featured across platforms, with each focusing on providing general template guidance rather than promoting particular services.
Platform Gap
ChatGPT provides the most complete ready-to-use template, while Google AIO focuses on explaining key elements, and Perplexity offers both template and strategic recommendations.
Link Opportunity
There's an opportunity to create comprehensive refund policy resources that combine template customization with legal compliance guidance for online course creators.
Key Takeaways for This Query
All platforms emphasize the importance of clear eligibility criteria and specific timeframes for refund requests.
Non-refundable fees and processing procedures must be explicitly stated to avoid customer confusion.
Course cancellation scenarios should be addressed separately from student-initiated refunds.
Legal compliance and regular policy reviews are essential for maintaining effective refund policies.
AI Search Engine Responses
Compare how different AI search engines respond to this query
ChatGPT
BRAND (2)
SUMMARY
ChatGPT provides a detailed refund policy template with sections covering eligibility conditions, non-refundable fees, refund request process, course cancellation scenarios, and exceptions. The template includes customizable placeholders for timeframes, amounts, and contact information, plus references to additional resources like TermsFeed, Shopify, and Jotform for further customization.
Perplexity
BRAND (4)
SUMMARY
Perplexity offers a structured refund policy template with definitions, eligibility requirements, refund conditions, and process steps. It includes practical recommendations like setting 14-30 day time limits, requiring less than 50% course completion for eligibility, and ensuring compliance with local laws while maintaining customer trust.
REFERENCES (8)
Google AIO
BRAND (4)
SUMMARY
Google AIO breaks down essential elements for creating an online course refund policy, emphasizing clear eligibility criteria, time limits, contact information, processing procedures, non-refundable fees, and course cancellation policies. It provides practical examples and highlights the importance of making the policy easily accessible to students.
REFERENCES (11)
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