Privacy Policy

Introduction

At Geneo, accessible from geneo platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Geneo and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website and platform, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our GEO and AEO optimization services
• Improve, personalize, and expand our platform
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality for content optimization
• Communicate with you for customer service and platform updates
• Send you emails related to your optimization campaigns
• Find and prevent fraud

Log Files

Geneo follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Geneo uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

AI Models and Content Optimization

At Geneo, we value and respect the privacy of our users. Our primary commitment is ensuring the security and confidentiality of your information. We collect and use data to improve our GEO and AEO services and provide you with superior optimization results.

We firmly assure that none of the user data we gather is applied to third-party AI models for training purposes. The data we use for AI content optimization is publicly available and does not contain any personally identifiable information (PII) or private data from our users.

We maintain a strict policy of not using user-specific data for AI model training or content generation beyond the optimization services you explicitly request.

Third Party Privacy Policies

Geneo's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

Data Retention

We hold all collected information until one of the following things happens:

• You explicitly exercise your right to delete the data
• You close your account with indication of data deletion
• Legal requirements mandate data deletion

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access - You have the right to request copies of your personal data
• The right to rectification - You have the right to request that we correct any information you believe is inaccurate
• The right to erasure - You have the right to request that we erase your personal data, under certain conditions
• The right to restrict processing - You have the right to request that we restrict the processing of your personal data
• The right to object to processing - You have the right to object to our processing of your personal data
• The right to data portability - You have the right to request that we transfer the data to another organization

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. Geneo does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our platform, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: