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Geneo

employee net promoter score benchmarks

Analyzed across ChatGPT, Perplexity & Google AIO
Analyzed 11/15/2025

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Brand Performance Across AI Platforms
All 15 brands referenced across AI platforms for this prompt
QuestionPro
3
1
Sentiment:
Score:95
SurveyMonkey
0
3
Sentiment:
Score:88
Agendrix
2
1
Sentiment:
Score:82
4Qualtrics
0
2
Sentiment:
Score:72
5Eliassen
0
2
Sentiment:
Score:72
Referenced Domains Analysis
All 15 domains referenced across AI platforms for this prompt
ChatGPT
Perplexity
Google AIO
#1surveymonkey.com faviconsurveymonkey.com
ChatGPT:
0
Perplexity:
1
Google AIO:
2
3
#2eliassen.com faviconeliassen.com
ChatGPT:
0
Perplexity:
1
Google AIO:
1
2
#3qualtrics.com faviconqualtrics.com
ChatGPT:
0
Perplexity:
1
Google AIO:
1
2
#4aihr.com faviconaihr.com
ChatGPT:
0
Perplexity:
1
Google AIO:
0
1
#5eletive.com faviconeletive.com
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1

AI Search Engine Responses

Compare how different AI search engines respond to this query

ChatGPT

1789 Characters

BRAND (16)

精选行业Query
SurveyMonkey
Delighted
AIHR
Qualtrics
CustomerGauge
Retently
Perceptyx
ClearlyRated
QuestionPro
Staffbase
Heartcount
Great Place to Work
Agendrix
Eletive
Eliassen

SUMMARY

Provides detailed eNPS benchmarks with clear scoring ranges (Excellent: 50+, Good: 10-30, Average: 0-10, Needs Improvement: Below 0) and begins industry-specific breakdowns including IT (66) and Financial (46) sectors, with reference to Agendrix as a source.

Perplexity

1565 Characters

BRAND (16)

精选行业Query
SurveyMonkey
Delighted
AIHR
Qualtrics
CustomerGauge
Retently
Perceptyx
ClearlyRated
QuestionPro
Staffbase
Heartcount
Great Place to Work
Agendrix
Eletive
Eliassen

SUMMARY

Offers structured eNPS benchmarks with tabulated industry data showing Telecommunications (27), IT (26), Manufacturing (13), Healthcare (-6.5), and Staffing (22.2), emphasizing that overall averages range from 7-14 across sectors with detailed scoring interpretations.

Google AIO

561 Characters

BRAND (16)

精选行业Query
SurveyMonkey
Delighted
AIHR
Qualtrics
CustomerGauge
Retently
Perceptyx
ClearlyRated
QuestionPro
Staffbase
Heartcount
Great Place to Work
Agendrix
Eletive
Eliassen

SUMMARY

Explains eNPS fundamentals with scoring methodology (promoters minus detractors) and general benchmarks (10-30 good, 30-70 great), noting industry variations where technology and professional services typically outperform retail and government sectors.

Strategic Insights & Recommendations

Dominant Brand

No specific eNPS survey platforms are prominently featured across responses, with only Agendrix mentioned as a reference source in ChatGPT's response.

Platform Gap

ChatGPT provides the most comprehensive scoring framework, Perplexity offers detailed industry-specific data in tabular format, while Google AIO focuses on calculation methodology and general principles.

Link Opportunity

Strong opportunity exists for eNPS survey platform providers to establish thought leadership through comprehensive industry benchmark reports and scoring interpretation guides.

Key Takeaways for This Prompt

All platforms agree that eNPS scores between 10-30 represent good employee engagement levels.

Industry variations are significant, with technology sectors consistently outperforming healthcare and traditional industries.

Perplexity provides the most current and detailed industry-specific benchmark data for 2024-2025.

There's a clear need for authoritative eNPS platform brands to establish themselves as benchmark data sources.

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