AI Visibility Report for “consumerdutycomplianceUKsteps”
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AI Search Engine Responses
Compare how different AI search engines respond to this query
ChatGPT
BRAND (5)
SUMMARY
Provides a structured, step-by-step approach to Consumer Duty compliance focusing on leadership and governance aspects. Emphasizes the importance of appointing a Consumer Duty Champion, integrating compliance into governance structures, and conducting regular board-level reviews. The response appears to be building towards a comprehensive guide but is cut off after covering the initial governance requirements.
Perplexity
BRAND (5)
SUMMARY
Delivers a technical overview of Consumer Duty compliance requirements, clearly outlining FCA Principle 12 and the four key outcomes framework. Provides specific implementation dates for open and closed products/services, and details core requirements including acting in good faith, avoiding foreseeable harm, and enabling informed decisions. Focuses on regulatory scope and senior management responsibilities.
REFERENCES (7)
Google AIO
BRAND (5)
SUMMARY
Offers a comprehensive summary covering all major compliance areas including customer understanding, product design, communication, support, and outcome monitoring. Emphasizes the customer-centric approach required by the regulation, highlighting the need to understand vulnerable customers, eliminate jargon, ensure fair value, and prove good outcomes through metrics and reporting.
REFERENCES (9)
Strategic Insights & Recommendations
Dominant Brand
The FCA (Financial Conduct Authority) is consistently referenced across all platforms as the primary regulatory authority, with Actus appearing prominently in ChatGPT's response as a compliance resource.
Platform Gap
ChatGPT focuses on governance and leadership aspects, Perplexity emphasizes regulatory technicalities and timelines, while Google AIO provides the most comprehensive operational overview.
Link Opportunity
There's significant opportunity for compliance consulting firms and legal advisors to provide detailed implementation guidance, as all platforms indicate complex requirements but limited specific implementation resources.
Key Takeaways for This Prompt
All platforms emphasize that Consumer Duty requires a fundamental shift to customer-centric thinking rather than just procedural compliance.
Implementation timelines are critical, with different dates for open versus closed products and services that firms must carefully track.
Governance and senior management accountability are central themes across all responses, indicating this is a board-level responsibility.
The four key outcomes framework (products/services, price/value, consumer understanding, and support) forms the foundation of compliance across all platforms.
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