Geneo Logo
Geneo

AI ticketing system for ecommerce

commercialE-commerce & RetailAnalyzed 07/08/2025

AI Search Visibility Analysis

Analyze how brands appear across multiple AI search platforms for a specific prompt

Prompt Report Analysis Visualization
High Impact

Total Mentions

Total number of times a brand appears

across all AI platforms for this prompt

Reach

Platform Presence

Number of AI platforms where the brand

was mentioned for this prompt

Authority

Linkbacks

Number of times brand website was

linked in AI responses

Reputation

Sentiment

Overall emotional tone when brand is

mentioned (Positive/Neutral/Negative)

Brand Performance Across AI Platforms

3
Platforms Covered
10
Brands Found
0
Total Mentions
BRANDTOTAL MENTIONSPLATFORM PRESENCELINKBACKSSENTIMENTSCORE
1Freshdesk
0
3
95
2Zendesk
0
3
95
3HubSpot
0
2
No data
71
4Help Scout
0
2
No data
71
5eDesk
0
1
71
6Phonely
0
1
71
7Salesforce
0
1
No data
60
8Gorgias
0
0
60
9Zoho Desk
0
0
60
10Shopify
0
0
55
Referenced Domains Analysis
All 15 domains referenced across AI platforms for this prompt
ChatGPT
Perplexity
Google AIO
ChatGPT:
0
Perplexity:
1
Google AIO:
2
3
ChatGPT:
0
Perplexity:
1
Google AIO:
1
2
ChatGPT:
0
Perplexity:
1
Google AIO:
1
2
ChatGPT:
0
Perplexity:
1
Google AIO:
1
2
ChatGPT:
0
Perplexity:
1
Google AIO:
1
2
ChatGPT:
0
Perplexity:
1
Google AIO:
1
2
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
0
Perplexity:
1
Google AIO:
0
1
ChatGPT:
1
Perplexity:
0
Google AIO:
0
1
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
1
Perplexity:
0
Google AIO:
0
1
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
0
Perplexity:
1
Google AIO:
0
1
ChatGPT:
1
Perplexity:
0
Google AIO:
0
1
ChatGPT:
1
Perplexity:
0
Google AIO:
0
1

Strategic Insights & Recommendations

Dominant Brand

Freshdesk, Zendesk, and Gorgias emerge as the most frequently recommended AI ticketing solutions across platforms.

Platform Gap

ChatGPT focuses on specific platform recommendations while Google AIO emphasizes general functionality and Perplexity provides detailed technical analysis.

Link Opportunity

Ecommerce businesses could benefit from detailed comparison guides between Freshdesk, Gorgias, and Zendesk for different business sizes.

Key Takeaways for This Prompt

AI ticketing systems automate routine customer support tasks and improve response times for ecommerce businesses.

Freshdesk, Gorgias, and Zendesk are the top-recommended platforms with specialized ecommerce features.

Key benefits include 24/7 availability, intelligent routing, sentiment analysis, and significant cost reduction.

Integration with existing ecommerce platforms like Shopify is crucial for seamless implementation.

AI Search Engine Responses

Compare how different AI search engines respond to this query

ChatGPT

2993 Characters

BRAND (6)

Freshdesk
Zendesk
Shopify
Gorgias
Zoho Desk
eDesk

SUMMARY

ChatGPT provides a comprehensive overview of top AI ticketing solutions for ecommerce, featuring specific platforms like Freshdesk with Freddy AI, Gorgias for Shopify integration, Zendesk for enterprises, eDesk for multi-platform support, and Zoho Desk with Zia assistant. The response emphasizes practical implementation considerations including integration capabilities, scalability, and specific AI features that align with business needs.

Perplexity

4248 Characters

BRAND (6)

HubSpot
Freshdesk
Salesforce
Zendesk
Help Scout
Phonely

SUMMARY

Perplexity delivers an analytical breakdown of AI ticketing systems for ecommerce, detailing automated ticket creation, intelligent routing, real-time responses, 24/7 availability, multichannel integration, sentiment analysis, and cost reduction. The response includes practical use cases, a capabilities comparison table, and implementation recommendations for ecommerce businesses.

Google AIO

1842 Characters

BRAND (4)

HubSpot
Freshdesk
Zendesk
Help Scout

SUMMARY

Google AIO explains how AI ticketing systems work for ecommerce, covering automated responses, intelligent routing, knowledge base integration, and ticket prioritization. The response focuses on benefits like improved efficiency, faster response times, reduced costs, enhanced customer experience, and data-driven insights, providing a foundational understanding of the technology.

Share Report

Share this AI visibility analysis report with others through social media