post-purchase survey questions list
Are you in the answers when your customers ask AI?
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AI Search Engine Responses
Compare how different AI search engines respond to this query
ChatGPT
BRAND (17)
SUMMARY
Provides a detailed breakdown of post-purchase survey questions organized by categories, starting with overall purchase experience questions. Includes specific rating scales (1-10), covers website navigation, checkout process, communications, delivery expectations, and product accuracy. The response appears to be cut off but demonstrates a thorough approach to survey design.
Perplexity
BRAND (17)
SUMMARY
Offers a well-structured list of post-purchase survey questions grouped by themes, focusing on customer satisfaction and experience. Includes specific question examples with rating scales, covers customer service, checkout process, technical issues, product descriptions, and asks for specific feedback on liked aspects and improvement suggestions. Uses numbered citations throughout.
REFERENCES (11)
Google AIO
BRAND (17)
SUMMARY
Provides a concise overview of post-purchase survey categories including overall satisfaction, product feedback, and purchase experience. Mentions key elements like satisfaction ratings, customer acquisition channels, product features, and improvement suggestions, but lacks specific question examples compared to other platforms.
REFERENCES (7)
Strategic Insights & Recommendations
Dominant Brand
No specific survey tool brands are prominently featured across the responses, with platforms focusing on question categories rather than recommending particular survey solutions.
Platform Gap
ChatGPT and Perplexity provide detailed question examples while Google AIO offers only high-level categories, creating a significant depth difference in actionable content.
Link Opportunity
Perplexity includes 11 citation links providing source credibility, while ChatGPT has 2 links and Google AIO has 7, suggesting opportunities for more comprehensive source linking.
Key Takeaways for This Prompt
All platforms emphasize the importance of measuring overall customer satisfaction as a core survey component.
Rating scales (particularly 1-10) are consistently recommended across platforms for quantifying customer feedback.
Purchase experience evaluation covering website navigation, checkout, and delivery is universally highlighted.
Perplexity provides the most structured approach with clear thematic groupings and extensive source citations.
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