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how to calculate net revenue retention

informationalSoftware & SaaSAnalyzed 07/01/2025

AI Search Visibility Analysis

Analyze how brands appear across multiple AI search platforms for a specific query

Query Report Analysis Visualization
High Impact

Total Mentions

Total number of times a brand appears

across all AI platforms for this query

Reach

Platform Presence

Number of AI platforms where the brand

was mentioned for this query

Authority

Linkbacks

Number of times brand website was

linked in AI responses

Reputation

Sentiment

Overall emotional tone when brand is

mentioned (Positive/Neutral/Negative)

Brand Performance Across AI Platforms

3
Platforms Covered
0
Brands Found
0
Total Mentions
No Brands Found
No brands were mentioned in the AI platform responses for this query.
Referenced Domains Analysis
All 20 domains referenced across AI platforms for this query
ChatGPT
Perplexity
Google AIO
ChatGPT:
0
Perplexity:
1
Google AIO:
2
3
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Perplexity:
1
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1
2
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Perplexity:
1
Google AIO:
1
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ChatGPT:
0
Perplexity:
1
Google AIO:
1
2
ChatGPT:
0
Perplexity:
1
Google AIO:
1
2
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
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Perplexity:
1
Google AIO:
0
1
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
0
Perplexity:
1
Google AIO:
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1
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0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
0
Perplexity:
1
Google AIO:
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1
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0
Perplexity:
0
Google AIO:
1
1
ChatGPT:
0
Perplexity:
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Google AIO:
1
1
ChatGPT:
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Perplexity:
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Google AIO:
1
1
ChatGPT:
0
Perplexity:
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Google AIO:
1
1
ChatGPT:
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Perplexity:
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Google AIO:
1
1

Strategic Insights & Recommendations

Dominant Brand

No specific brands are prominently featured across the responses, as all platforms focus on explaining the NRR calculation methodology rather than promoting particular tools or services.

Platform Gap

Google AIO provides the most comprehensive resource list with multiple reference links, while ChatGPT offers the most detailed interpretation guidelines, and Perplexity focuses on technical precision with mathematical notation.

Link Opportunity

There's an opportunity to create content linking to SaaS analytics tools, revenue tracking platforms, and financial modeling resources that help automate NRR calculations.

Key Takeaways for This Query

All platforms agree on the standard NRR formula: (Starting MRR + Expansion - Churn - Contraction) / Starting MRR × 100

NRR above 100% indicates healthy revenue growth from existing customers without relying on new acquisitions

The metric is essential for SaaS and subscription-based businesses to measure customer retention and expansion success

NRR can be calculated monthly, quarterly, or annually depending on business reporting needs and requirements

AI Search Engine Responses

Compare how different AI search engines respond to this query

ChatGPT

1815 Characters

SUMMARY

ChatGPT provides a clear explanation of Net Revenue Retention (NRR) as a key metric for assessing revenue retention from existing customers. It presents the standard formula: NRR = [(Starting MRR + Expansion MRR - Contraction MRR - Churn MRR) / Starting MRR] × 100, with detailed definitions of each component. The response includes a practical example showing how a company with $100,000 starting MRR achieves 105% NRR, and explains interpretation guidelines where NRR >100% indicates healthy growth.

Perplexity

1764 Characters

SUMMARY

Perplexity delivers a technical explanation of NRR calculation, presenting the standard formula with mathematical notation. It clearly defines each component and provides a concise example showing 103% NRR calculation. The response distinguishes NRR from Gross Revenue Retention (GRR) and emphasizes its importance for subscription businesses. It notes that NRR can be calculated over different time periods and highlights that values over 100% indicate growth from existing customers without new acquisitions.

Google AIO

1962 Characters

SUMMARY

Google AIO offers a comprehensive step-by-step approach to calculating NRR for SaaS and subscription businesses. It breaks down the process into 6 clear steps, from determining starting MRR/ARR to expressing the final result as a percentage. The response provides two formula variations and includes a practical example demonstrating 103% NRR calculation. It emphasizes NRR as an indicator of customer base health and includes additional resources through multiple reference links.

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How to Calculate Net Revenue Retention (NRR) Formula | Geneo