AI voice agent platform for call center automation
AI Search Visibility Analysis
Analyze how brands appear across multiple AI search platforms for a specific prompt
Total Mentions
Total number of times a brand appears
across all AI platforms for this prompt
Platform Presence
Number of AI platforms where the brand
was mentioned for this prompt
Linkbacks
Number of times brand website was
linked in AI responses
Sentiment
Overall emotional tone when brand is
mentioned (Positive/Neutral/Negative)
Brand Performance Across AI Platforms
| BRAND | TOTAL MENTIONS | PLATFORM PRESENCE | LINKBACKS | SENTIMENT | SCORE |
|---|---|---|---|---|---|
1Talkdesk | 6 | 2 | 95 | ||
2Lindy | 2 | 3 | 84 | ||
3Cognigy | 4 | 0 | 82 | ||
4M800 | 4 | 2 | 81 | ||
5Voiceflow | 4 | 2 | 81 | ||
6Revscale AI | 4 | 1 | 78 | ||
7IrisAgent | 4 | 1 | 78 | ||
8Salesforce | 2 | 2 | 76 | ||
9JustCall | 2 | 2 | 76 | ||
10Observe.AI | 2 | 1 | 72 | ||
11Vapi | 2 | 1 | 72 | ||
12Synthflow | 2 | 1 | 72 | ||
13ContactSwing | 2 | 1 | 72 | ||
14PolyAI | 2 | 1 | 72 | ||
15Retell AI | 1 | 1 | 69 |
Strategic Insights & Recommendations
Dominant Brand
Talkdesk appears most frequently across platforms as a comprehensive AI contact center solution with strong automation capabilities.
Platform Gap
ChatGPT focuses on promotional descriptions while Perplexity provides detailed comparison tables and Google AIO emphasizes technical explanations of how the technology works.
Link Opportunity
Strong opportunity to create comparison content linking to vendor websites and detailed feature breakdowns for call center decision makers.
Key Takeaways for This Prompt
AI voice agents provide 24/7 call handling with human-like conversations using advanced NLP technology.
Leading platforms include Talkdesk, PolyAI, Salesforce Voice AI, and Observe.AI with different specializations.
Key benefits include reduced operational costs, improved customer satisfaction, and higher call containment rates.
No-code platforms like Synthflow enable faster deployment without specialized development teams.
AI Search Engine Responses
Compare how different AI search engines respond to this query
ChatGPT
BRAND (5)
SUMMARY
ChatGPT highlights five AI voice agent platforms for call center automation: Revscale AI for 24/7 call handling and CRM integration, M800 for multilingual capabilities and dynamic routing, Voiceflow for routine query handling and customizable industry solutions, IrisAgent for omnichannel support with enterprise security, and Talkdesk for comprehensive AI contact center platform with emotive customer service.
REFERENCES (5)
Perplexity
BRAND (10)
SUMMARY
Perplexity provides a comprehensive comparison table of top AI voice agent platforms including Observe.AI with 95% call containment, Talkdesk's Autopilot AI for 24/7 support, PolyAI's advanced NLP voicebots, Salesforce Voice AI for multilingual support, Synthflow's no-code solution, and Cognigy for enterprise-scale automation. Emphasizes customization, integration capabilities, and operational efficiency benefits.
REFERENCES (19)
Google AIO
BRAND (8)
SUMMARY
Google AIO explains AI voice agent platforms as NLP-powered systems that provide human-like, multilingual responses for call center automation. Covers key features like emotion detection, task automation, reduced wait times, multichannel support, real-time analytics, and seamless integration. Lists platforms including Vapi, JustCall, ContactSwing, Cognigy, and IBM watsonx with their specific strengths.
REFERENCES (13)
Share Report
Share this AI visibility analysis report with others through social media