AI powered call analytics and reporting tools
AI Search Visibility Analysis
Analyze how brands appear across multiple AI search platforms for a specific prompt
Total Mentions
Total number of times a brand appears
across all AI platforms for this prompt
Platform Presence
Number of AI platforms where the brand
was mentioned for this prompt
Linkbacks
Number of times brand website was
linked in AI responses
Sentiment
Overall emotional tone when brand is
mentioned (Positive/Neutral/Negative)
Brand Performance Across AI Platforms
| BRAND | TOTAL MENTIONS | PLATFORM PRESENCE | LINKBACKS | SENTIMENT | SCORE |
|---|---|---|---|---|---|
1CallMiner | 6 | 1 | 95 | ||
2Enthu.AI | 3 | 3 | 74 | ||
3Observe.AI | 3 | 1 | 67 | ||
4Invoca | 2 | 2 | 64 | ||
53CX | 2 | 1 | 61 | ||
6Creatio | 1 | 2 | 61 | ||
7Gong | 2 | 0 | 58 | ||
8Talkdesk | 2 | 0 | 58 | ||
9Dialpad | 2 | 0 | 58 | ||
10JustCall | 1 | 1 | 58 | ||
11Verint | 1 | 1 | 58 | ||
12Level AI | 1 | 1 | 58 | ||
13CallRail | 2 | 0 | 58 | ||
14Loris | 1 | 1 | 58 | ||
15Qualtrics | 1 | 0 | 55 |
Strategic Insights & Recommendations
Dominant Brand
CallMiner emerges as the most consistently mentioned brand across all platforms, recognized for its robust speech analytics and conversation intelligence capabilities.
Platform Gap
ChatGPT focuses on established sales-oriented tools like Gong, while Perplexity emphasizes newer comprehensive platforms, and Google AIO provides more technical implementation details.
Link Opportunity
Strong opportunities exist for brands like Observe.AI, Enthu.AI, and Creatio to build authority through educational content about AI implementation in call centers.
Key Takeaways for This Prompt
AI call analytics tools combine speech recognition, NLP, and machine learning to transform voice data into actionable business insights.
Leading platforms offer real-time transcription, sentiment analysis, agent coaching, and automated performance scoring capabilities.
Integration with existing CRM and telephony systems is crucial for successful implementation and ROI optimization.
The market spans from sales-focused tools like Gong to comprehensive omnichannel platforms like Enthu.AI and Verint.
AI Search Engine Responses
Compare how different AI search engines respond to this query
ChatGPT
BRAND (6)
SUMMARY
ChatGPT provides a focused overview of five leading AI call analytics platforms: Gong for sales conversation intelligence, CallMiner for speech analytics, Observe.AI for real-time transcription and sentiment analysis, Dialpad for AI-native communications, and CallRail for call tracking. The response emphasizes key features like conversation intelligence, deal tracking, sentiment analysis, and CRM integration, concluding with practical selection criteria including integration capabilities, scalability, and pricing considerations.
Perplexity
BRAND (9)
SUMMARY
Perplexity delivers a comprehensive analysis of AI call analytics tools, covering platforms like Creatio AI Call Analytics Platform, Verint, Enthu.AI, and JustCall AI Analytics. The response details technical capabilities including speech recognition, natural language processing, and machine learning applications. It highlights specific features like auto-scoring, omnichannel analytics, predictive analytics, and real-time performance monitoring, while emphasizing business benefits such as cost reduction, improved customer satisfaction, and data-driven decision-making.
REFERENCES (8)
Google AIO
BRAND (8)
SUMMARY
Google AIO provides an educational overview of AI call analytics functionality, explaining core features like automated transcriptions, speech analytics, sentiment analysis, and intelligent reporting. The response outlines a clear four-step process from recording to actionable insights, and mentions key platforms including CallMiner, 3CX, Talkdesk, and Invoca. It emphasizes practical applications like agent guidance, workflow automation, and business intelligence transformation from raw call data.
REFERENCES (34)
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